Legal
Privacy Policy
Effective date: August 19, 2026
Who we are
JLP Builders (“JLP,” “we,” “us,” or “our”) is a custom home builder based in New Braunfels, Texas, serving the Texas Hill Country. This Privacy Policy explains what we collect when you visit call.buildwithjlp.com or buildwithjlp.com, book an appointment, call, or opt in to SMS/text messaging. Using this Website does not constitute SMS consent.
Information We Collect
When you book an appointment, we collect the details you submit — typically your name, email address, phone number, approximate build budget, whether you currently own a lot, and other information about your custom home project.
We may also automatically receive technical information such as IP address, browser type, device information, pages viewed, referring pages, cookies, and similar analytics or advertising data.
How We Use Your Information
- Respond to your appointment request and talk through your lot, budget, and must-haves.
- Schedule appointments, Design Center visits, and related build conversations.
- Operate, maintain, and improve the website.
- Prevent fraud, abuse, spam, and security issues.
- Comply with applicable legal obligations.
How We Share Information
We do not sell, rent, or share your information with third parties for their own marketing. We may share information with service providers who help us host the website, process forms, or deliver communications, and only as needed to provide those services. We may also disclose information when required by law or to protect our rights, customers, or safety.
Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. We will not share mobile information with third parties for promotional or marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Cookies
We may use cookies and similar technologies to operate the site, understand traffic, and improve user experience. You can control cookies through your browser settings.
Your Choices
You may request access, correction, or deletion of certain information, or ask us not to contact you, by using the contact details below. Reply STOP to opt out of SMS at any time.
SMS / Text Messaging
If you affirmatively check the optional SMS consent checkbox on our website form, JLP Builders may send you SMS/text messages. These messages may include inquiry responses, appointment confirmations, scheduling reminders, build-status updates, and Design Center follow-ups. Providing a phone number or submitting the form without checking the SMS box does not constitute consent to receive text messages. Using this Website also does not constitute SMS consent.
Message frequency may vary. Standard Message and Data Rates may apply. Consent is not a condition of purchase. Reply STOP to opt out. Reply HELP for help or call (830) 214-5610.
Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. We will not share mobile information with third parties for promotional or marketing purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Your phone number is used solely for communicating with you about the services you requested.
Updates
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date. By using this Website, you consent to the collection and use of information as specified in this Privacy Policy (this is not SMS consent).
Contact Us
JLP Builders
1878 Herbelin Rd Suite 4201
New Braunfels, TX 78132
Phone: (830) 214-5610